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Shipping Policy

A Legal Disclaimer

At HB Shine Plus, we are committed to delivering your orders safely and on time. Please review our shipping policy below for complete details.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In case of high order volume, processing may take slightly longer. Customers will be informed in such cases.


2. ShippingTime
 

  • Standard delivery typically takes 3–7 business days, depending on your location.

  • Delivery timelines may vary for remote or rural areas.

  • International shipping timelines (if applicable) may vary depending on customs and destination country regulations.


3. Shipping Charges
 

  • Shipping charges are calculated at checkout based on your location and order value.

  • We may offer free shipping on selected products or minimum order values as part of promotional offers.


4. Order Tracking

Once your order has been shipped, you will receive a confirmation message via email or SMS with tracking details so you can monitor your delivery status.

5. Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • Incorrect shipping information provided by the customer

  • Public holidays or unforeseen circumstances

HB Shine Plus is not responsible for delays caused by third-party courier partners, but we will assist you in tracking your order.

6. Incorrect Address

Please ensure that your shipping address is correct at the time of placing the order. HB Shine Plus is not responsible for orders delivered to incorrect addresses provided by customers.

7. Damaged or Lost Packages

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery with:

  • Order number

  • Photos of the damaged package (if applicable)

We will review the issue and provide appropriate assistance.

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